Terms of Service

1. Acceptance of Terms

By accessing or using the website at vanguardtc.com (the "Website") or any services provided by Vanguard Technology Consulting, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. Description of Services

Vanguard Technology Consulting, LLC provides managed IT services, cybersecurity solutions, cloud computing, network management, backup and recovery, IT consulting, and related technology services ("Services"). Specific service terms, deliverables, and pricing are governed by individual service agreements between the Company and its clients.

3. Use of Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Website or its systems
• Introduce viruses, malware, or other harmful code
• Use automated tools to scrape, crawl, or extract data from the Website
• Impersonate or misrepresent your affiliation with any person or entity

4. Intellectual Property

All content on this Website — including text, graphics, logos, images, software, and design elements — is the property of Vanguard Technology Consulting, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

5. Client Portal and Account Security

If you access our client portal or any authenticated area of our services, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

6. Service Agreements

The delivery of our managed IT services is governed by individual Master Service Agreements (MSAs), Statements of Work (SOWs), and/or Service Level Agreements (SLAs) between the Company and its clients. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall prevail.

7. SMS/Text Messaging Terms

By opting in to receive SMS/text messages from Vanguard Technology Consulting, LLC, you agree to the following:

• You consent to receive text messages from us at the phone number you provide, including messages sent via automated systems
• Message frequency varies; message and data rates may apply depending on your carrier and plan
• You may opt out at any time by replying STOP to any message; reply HELP for assistance
• Your consent to receive SMS messages is not a condition of purchasing any goods or services from us
• We will not share your phone number or opt-in information with third parties for marketing purposes

For complete details on our SMS practices, please review our Privacy Policy.

8. Disclaimer of Warranties

This Website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Vanguard Technology Consulting, LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from the use of this Website shall not exceed the amount you paid to us, if any, for accessing the Website.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vanguard Technology Consulting, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your violation of these Terms or your use of the Website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Parker County, Texas.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.